Support How To
Hypercosm offers several support / partnership programs that help match the content creation needs of our customers with their skill level in 3D modeling and programming. Our training experts can assist you in assessing the needs of your development team, and outline a training course that highlights your specific applications along with the overall functionality of the Hypercosm system. Our partnership options are tiered to support varying levels of 3D interactivity:

Silver
Designed for 3D modelers and graphic artists, this partnership option teaches content creators how to create 3D applets from 3ds Max models and integrate them into new and existing web pages and applications. The course focuses on the best techniques for introducing 3D content to product visualizations and training courseware.
Software
  • 8 licenses of Hypercosm Teleporter
Training
  • 2 day Hypercosm Teleporter training course for 8 content creators
Materials
  • Hypercosm Teleporter Training Course Notes and Training CD
  • Hypercosm Teleporter software including the CD, Box, User's Guide, and USB dongle
Support
  • 40 hours of personalized Technical Support after training
  • 1 year of free Hypercosm Teleporter software update services

Gold
This partnership option is designed for developers familiar with the basic aspects of 3D content integration, with some programming background in adding user interactivity (such as Flash or Java scripting). The course begins with training for 3D content developers, and includes programming training on web page communication, adding user interacting with 3D content including mouse button actions, sounds and user-triggered animations.
Software
  • 8 licenses of Hypercosm Teleporter
  • 8 licenses of Hypercosm Studio
Training
  • 2 day Hypercosm Teleporter training course for 8 content creators
  • 4 day Basic Hypercosm Studio training course for 8 software programmers
Materials
  • Hypercosm Teleporter Training Course Notes and Training CD
  • Hypercosm Teleporter software including CD, Box, User's Guide, and USB dongle
  • Hypercosm Studio Training Course Notes, Lab Notes, Training CD
  • Hypercosm Studio software and User's Guide
Support
  • 80 hours of personalized Technical Support after training
  • 1 year of free Hypercosm Teleporter software update services
  • 1 year of free Hypercosm Studio software update services

Platinum
Our Platinum partners are cutting-edge 3D content developers looking to use all of Hypercosm’s unique interactive features. These partners learn all of the basics of the Hypercosm system, plus receive customized training focused on their specific applications and advanced user interactions required by their customers. Platinum partners play an active role in new Hypercosm software developments, and routinely provide feedback and suggestions for new product features and capabilities.
Software
  • 8 licenses of Hypercosm Teleporter
  • 8 licenses of Hypercosm Studio
Training
  • 2 day Hypercosm Teleporter training course for 8 content creators
  • 4 day Basic Hypercosm Studio training course for 8 software programmers
  • 4 day Customized Advanced Applications course for 8 software programmers
Materials
  • Hypercosm Teleporter Training Course Notes and Training CD
  • Hypercosm Teleporter software including CD, Box, User's Guide, and USB dongle
  • Hypercosm Studio Training Course Notes, Lab Notes, Training CD
  • Hypercosm Studio software and User's Guide
Support
  • 120 hours of personalized Technical Support after training
  • 2 years of free Hypercosm Teleporter software update services
  • 2 years of free Hypercosm Studio software update services

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